Joyneus Cookie Policy

This Cookie Policy explains how Joyneus uses cookies and similar technologies on our website and services (the “Service”). For information on how we handle personal data more broadly, please see our Privacy Policy. Your use of the Service is also governed by our Terms of Use.

1) What are cookies?

Cookies are small text files placed on your device by a website. They are widely used to make websites work, keep you signed in, remember preferences, and help site owners understand how services are used.

2) How we use cookies

Joyneus uses cookies and similar technologies to:

• Authenticate users and maintain secure sessions.
• Provide core features like checkout and CSRF protection.
• Improve reliability, performance, and user experience.

3) Types of cookies we use

Strictly necessary (essential): Required for the Service to function, including sign-in, session management, and security (e.g., CSRF tokens). These cannot be switched off via our site because the Service would not work without them.

Functional: Help remember basic settings (e.g., last organization context) to make your experience smoother. If disabled, some convenience may be lost, but core features should still work.

Analytics (limited/optional): We may use privacy-respecting analytics to understand aggregate usage and improve the Service. When enabled, these cookies do not collect sensitive payment data and are used only to measure traffic and feature usage.

Advertising: Joyneus does not use advertising cookies.

4) Cookies set by third parties

Some features involve trusted third parties. For example, Stripe may set cookies to enable secure payment flows and fraud prevention when you use checkout. These third parties control their cookies according to their own policies.

5) Examples of cookies used by Joyneus

• Session / Auth cookies (essential): keep you signed in and route your requests securely.
• CSRF token (essential): protects forms and API requests from cross-site request forgery.
• Organization context (functional): remembers which organization you’re viewing.
• Stripe cookies (essential/third-party when paying): support secure payments and risk checks.

6) Managing cookies

You can manage or block cookies in your browser settings. Most browsers let you delete cookies, block cookies from specific sites, or notify you before a cookie is stored. If you block essential cookies, parts of the Service (e.g., sign-in, checkout) may not function properly.

To learn more, consult your browser’s help documentation (e.g., Chrome, Safari, Firefox, Edge).

7) Changes to this policy

We may update this Cookie Policy from time to time. When we do, we’ll update the “Last Updated” date above and, when appropriate, provide additional notice.

8) Contact

Questions about cookies? Please contact us using the method provided on our site.